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Frequently Asked Questions

Frequently Asked Questions

We offer escorted tours by appointment only. To ensure availability, we recommend scheduling your tour in advance.

Applying is simple and convenient. Applications can be submitted online through our website at any time. If you need assistance during the application process, our team is happy to help.

Once all required documentation has been submitted, we will begin processing your application. Approval decisions are typically completed within 1-2 business days. We will keep you informed throughout the process.

We offer 12 month lease terms.

Rent payments can be conveniently made online through the Resident Portal.

Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.

Renters insurance is not required, but it is strongly encouraged to protect your personal belongings and liability.

Utilities are not included in the monthly rent. Residents are responsible for water, sewer, trash, and electricity services.

To establish electrical service, please contact Portland General Electric (PGE) at 503-228-6322.

Comcast services are available at the community.

Community amenities include common gathering spaces, controlled-access entry, laundry facilities, and beautifully maintained garden areas.

Yes, resident parking is available.

On-site laundry facilities are available for resident use.

We are a pet-friendly community and welcome both cats and dogs.

We do not require a pet deposit; however, a $25 monthly pet rent applies per pet.

The following dog breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canario, Akita, Alaskan Malamute, Wolf Hybrid, Mastiff, Husky, Chow Chow, German Shepherd, and Dalmatian.

Memorial Park Dog Park is conveniently located approximately 1-2 miles from the community.

Our community is designed for older adults and offers affordable housing, green surroundings, and welcoming community gathering spaces.

The property is located within the West Linn-Wilsonville School District.

Nearby shopping and dining options can be found at Wilsonville Town Center and Wilsonville Old Town Square, including grocery stores such as Fred Meyer and Safeway, along with a variety of restaurants and retail services.

We have an on-site maintenance team available 2-3 days per week, with additional coverage provided as needed.

Maintenance requests can be submitted through the Resident Portal or by contacting the leasing office directly.

Residents are not required to be present during maintenance service appointments. When submitting a work order, you may authorize maintenance staff to enter your home if you are unavailable.

Didn't find an answer?

Our team is always ready to answer your questions.